Effective Date: November 17, 2025
OL-Service LLC (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you use our website http://ol-service.com or book tours with us.
1. Information We Collect
We collect information you provide directly when you:
Fill out booking forms or contact forms
Subscribe to newsletters or updates
Communicate via email, phone, or other messaging platforms
This may include:
Name, email address, phone number, and postal address
Number of travelers, trip preferences, and special requests
Payment information (processed securely via third-party providers)
We also automatically collect information when you visit our website:
IP address, browser type, and device information
Pages visited, time spent on pages, and click patterns
Cookies and similar tracking technologies (see section 5)
2. How We Use Your Information
Your information is used to:
Process and manage your bookings
Provide customer support and respond to inquiries
Send newsletters, promotions, or updates if you opted in
Improve our website, services, and user experience
Comply with legal obligations and prevent fraud
We do not sell or rent your personal information to third parties.
3. Sharing Your Information
We may share your information in limited situations:
With service providers helping us deliver tours (e.g., guides, hotels, transport providers)
With payment processors to complete transactions securely
When required by law or legal process
In connection with a business transfer (e.g., merger or sale of assets)
All third parties are required to protect your information and use it only for the purposes we allow.
4. Your Rights
You have the right to:
Access the personal information we hold about you
Request correction or deletion of your personal information
Opt-out of marketing communications
Object to or restrict certain types of processing
Withdraw consent at any time where processing is based on consent
To exercise these rights, contact us using the information in section 7.
5. Cookies and Tracking
Our website uses cookies and similar technologies to:
Improve website functionality
Understand user behavior
Personalize your experience
You can control cookies via your browser settings, but disabling certain cookies may affect website performance.
6. Data Security
We use reasonable administrative, technical, and physical measures to protect your personal data from unauthorized access, loss, or misuse. While we strive to protect your information, no method of transmission or storage is 100% secure.
7. Contact Information
If you have questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact us:
OL-Service LLC
1485 Pole Line Rd E, Twin Falls, ID 83301, US
Phone: +1 208-733-7349
Email: [email protected]
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review this page periodically to stay informed about how we protect your information.